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Furthermore, the package includes a half-day city excursion to uncover the top attractions of each city. MSC Book will have a modern look and feel with interactive features. Agents will be able to book a cruise in four easy steps, including selecting cruise and stateroom, with the ability to select up to five staterooms; finding flights and hotels; adding pre-paid special services such as spa, shore excursions, specialty dining and beverage packages; and check out.
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They can select staterooms via an interactive deck plan, which allows them to browse by deck and position of the stateroom and quickly see stateroom availability for the category selected. In addition, agents will be able to save client itineraries as favorites so that they can quickly be viewed later; receive a quick quote or quick option at any point during the booking process; and quickly find the best cruise options using search by price range, destination, departure date or embarkation port. Agents also can search for clients' MSC Club loyalty status by name or MSC Club number.
WHY MSC CRUISES
It's part of the fun for me actually, so handing over the job to another person seems odd to me. If I could do all the leg work like you mentioned, then just hand over the booking for a little obc, I'm good with that. While Jules815 is correct about you being able to call MSC, let the TA do the lifting.
MSC Cruises Says Enhanced ‘Future Cruise Program’ Benefits Agents
• Quickly find the best cruise options using search by price range, destination, departure date or embarkation port. Users can also search for client's MSC Club loyalty status by name or MSC Club number. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Browse our selection of 2024, 2025 & 2026 cruise destinations below – and learn a little more about where we’re taking you on your next memory-making getaway. I requested my TA to process the transfer and it was done..
MSC Cruises Launches Innovative Online Service To Offer The Ultimate Personalised Holiday Experience
“We are confident that this new initiative will be a win-win for both the trade and cruise holidaymakers as we know that highly satisfied guests on board our fleet of 22 ships means that travel agents have highly satisfied customers. The program will offer videos, voiceovers and an audio pronunciation guide to give agents insight into MSC’s brand history, sailing destinations, the MSC Voyagers Club, onboard experiences and more. The academy will also offer a forum for all travel agents to pool notes and resources, creating an area to share knowledge with others in the industry. "This is revolutionary for us and it goes live in June," said Ken Muskat, executive vice president of sales, public relations and guest services for MSC Cruises. They can view stateroom photos and layouts as well as detailed descriptions and videos of the 12 ships in MSC's fleet. They also can request a group directly from MSC Book and then use the booking engine to manage the group; send or print customer booking confirmations and e-tickets; and read commission and other accounting reports on a new and improved dashboard that details all previous business with MSC.
MSC Cruises Launches New Booking Engine for Travel Agents
• Request a group directly from MSC Book and then use the booking engine to manage the group. • Receive a quick quote or quick option at any point during the booking process. From Iceland, Greenland and the Norwegian Fjords to Scandinavia, via the Baltic Capitals, this is an extraordinary MSC Cruise voyage that propose interesting and unusual itineraries to explore some of the most remote and beautiful areas of the planet, where nature flaunts all of its splendour.
Helping leisure selling travel agents successfully manage their at-home business.
MSC Cruises Says Enhanced 'Future Cruise Program' Benefits Agents - TravelPulse
MSC Cruises Says Enhanced 'Future Cruise Program' Benefits Agents.
Posted: Tue, 25 Jul 2023 07:00:00 GMT [source]
The service offers enhanced protection to guests ensuring the greatest peace of mind. Most comprehensive and user-friendly online service currently available in the cruise industry. This online search service offers travel agents and prospective guests a fast and powerful tool to build personalised travel experiences, in a dynamic way with a complete package.
Give them your reservation number, let them contact MSC, and the TA can send you the transfer form for you to sign. Nine Star Princess cruises have been cancelled because of the delay. Agents who register by the end of May also will be entered to win a complimentary seven-night Caribbean cruise.
I took my first solo on MSC Cruises. After 4 nights, here are the pros and cons of cruising alone - Cruise Blog
I took my first solo on MSC Cruises. After 4 nights, here are the pros and cons of cruising alone.
Posted: Thu, 27 Jul 2023 07:00:00 GMT [source]
Called MSC Book, the tool is available online now at MSCCruisesAgent.com. Travel agents who are already registered with MSC's old booking engine, MSC Online, can simply use their existing credentials to start using MSC Book. All other travel agents can register for MSC Book at MSCCruisesAgent.com. And, as an added incentive, travel agents will be entered for a chance to win a seven-night Caribbean cruise in the MSC Yacht Club on MSC Divina for each individual booking made on MSC Book through Sept. 30. • Select staterooms via an interactive deck plan which allows travel agents to browse by deck and position of the stateroom and quickly see stateroom availability for the category selected.
The TravelPulse staff is comprised of experienced journalists and award-winning editors and writers. In another move to support agents, and as part of its existing "Serving You" initiatives for travel professionals, MSC Cruises will once again be conducting a series of roadshows across the U.S. These shows will focus on training agents on MSC Book, as well as providing company updates and engaging the agency community in a two-way dialogue. "Data testing and feedback from agents has been very positive and we've incorporated their comments into our tool," said Muskat. Cruising the Mediterranean with MSC Cruises means coming within reach of the best in culture, tradition and monuments that have for centuries enriched its shores.This cruise offers the opportunity to visit and learn about countries and people facing this sea and their millenary history. I called and was on hold for a while and didn't get through.
Everyone saying how awful customer service is has me scared to call. Full details of the new ‘Future Cruise Program’ are available at the line’s website for travel agents, MSC Book. Under the new program, the original agents will receive full commission for any new booking made on board. The cruise line says it believes the new plan will allow agency resources to be better allocated and provide funds to foster new opportunities and customers. Alternatively, soak in the city's vibrant nightlife scene and treat yourself to exquisite fine dining in one of Dubai's beautiful restaurants for a lavish experience. “We believe that the new Future Cruise Program is an extension of an agency’s business as we at MSC Cruises continue to build loyalty with our valued travel partners,” said Achille Staiano, SVP Global Sales.
One of the highlights of the new tool is the way it gives travel agents the ability to book a cruise quickly and efficiently. MSC Hotels & Flights will be available for the most common departure and arrival destinations. The service is currently available in [YOUR COUNTRY], and will be accessible to travel agents and guests in all markets by summer 2020. Guests can also book air travel through MSC Cruises and add it to the 'Stay & Cruise' packages for convenient flights ahead of their cruise journey. For those sailing in the Eastern Mediterranean, the add-on package offers extended exploration of Venice before or after the cruise with select MSC ships departing from Marghera-Venice or Athens with MSC Opera departing from Piraeus.
Enjoy curated menus in a private restaurant and unwind on the secluded pool deck. An elevated experience awaits you on a vacation that’s a step above. Someone recommended I transfer to a travel agent and I found one.
To ensure a seamless holiday experience, the offer features private ground transfers, including transportation from the airport to the hotel and from the hotel to the ship for guests staying before the cruise. Similarly, for guests staying after the cruise, transfers include transportation from the ship to the hotel and from the hotel to the airport. MSC Cruises has introduced a revised ‘Future Cruise Program’ that it says is designed to benefit travel agents and the line’s guests when a customer who had used an agency for their holiday at sea books their next sailing while onboard. To celebrate the launch of the new booking engine and to show its appreciation to its travel agent partners, MSC Cruises is giving a 2 percent bonus commission for all FIT bookings made on MSC Book between now and Dec. 31. MSC Cruises launched its new booking engine for travel agents today.
Cruise to the Caribbean, one of the most beautiful and fascinating destinations in the world. Drift away to the sound of waves and perhaps indulge in some shopping and a spot of night life in trendy Miami or the mysterious Mexican Costa Maya. Discover the best cruise Destinations, with a wide variety of itineraries mapped to reveal the sights, sounds and flavours of the world's most intriguing cultures.
Googling found me a form that I filled out and set to an MSC email but it bounced back. A journalist by training and extensive experience, Bruce spent the early part of his career writing about business, fashion and... Options will include the line's first upscale Thai restaurant and a dedicated plant-based venue.
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